Payment/Payment Plans

All we need to get started is your deposit. The remaining balance of your frame is not due until it is ready for delivery. 

People often ask about payment plans - once all of the details of your build have been worked out we will provide you with a payment link for your current invoice, you are free to log in and make partial payments throughout the process if you choose to do so. 

Delivery Estimates

Our delivery estimates are based on the number of frames in front of you in the queue. We do our best to stick to the timelines we give our customers. Weis frames are handmade and made to order and delays happen, feel free to check in with us anytime on the status of your order, we will be happy to give you an update on the status of your frame.

Communication

We will reach out to you within 3 business days from the time of your order to start the conversation about geo, paint and your build. Once all of these have been worked out we will get you in the queue and the build process will start. We are busy in the shop building bikes, so don’t expect to hear from us until your frame is ready to go! Feel free to contact us anytime, we are happy to answer any questions and give updates on your order. 

Components

If you selected a component package we will contact you with a full parts list to iron out the details with your build. We have professional mechanics on staff that will design your parts list and source components. If you want any specific parts don’t hesitate to ask, all of our build packages are fully customizable. We recommend going through us for your build, our mechanics are familiar with our framesets and can get your components to work flawlessly with your frame. 

Please note: there are major supply chain issues due to covid, we will do our best to give estimates on timing but delays are common these days. If you order a full build we recommend working through the parts list with us soon as possible so we can get your component orders on the way. 

Base Frameset

Every frameset we build comes with a matching fork, our signature headset installed, a topper/seat collar and thru axles (if applicable)

Paint

No repeats, you are welcome to use other schemes we’ve done as inspiration but we will not copy our previous paint jobs. You own your paint job as well as your frame. Once you own your scheme we are happy to paint your next Weis frame in the same colorway. This rule does not apply to simple single color schemes (black, white etc..)

If you select a single color paint you can pick any color for both the decals and base color, you can also choose between matte and gloss for the clear coat. If you select a custom scheme, the sky's the limit! We will work with you to design your scheme. Please note that we reserve the right to to turn down schemes, our priority is making your frame bad ass, if we think the paint job you are suggesting won’t look good we will work with you to steer the scheme in the right direction. 

Please note: We will send a computer mockup of your scheme to show you what it will look like, ALL of the colors in the mockup are an approximation, there will be variation from the mockup to the finished product, if you have any specific colors in mind we will need a physical paint chip sent to us for a color match. 

Shipping

We do not quote shipping until your order is ready to ship due to changing rates. If you are concerned about shipping costs feel free to contact us and we can give you a ballpark figure for shipping. All frames and completes ship with insurance.